Privacy Policy

Privacy Policy This Privacy Policy describes how TechnoThumb LLP (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects the information of users (“You”, “Your”) when using VaatChit — a WhatsApp Marketing Tool operated by TechnoThumb LLP, Ahmedabad, Gujarat, India. By using VaatChit, you agree to the terms of this Privacy Policy. 1. Information We Collect We may collect the following types of information: - Personal Information: such as your name, email address, phone number, and billing details provided during registration. - Business Information: including business name, contact information, and communication preferences. - Technical Information: such as IP address, browser type, device identifiers, and usage data. - WhatsApp Communication Data: metadata related to messages sent using the platform (we do not store message content). 2. How We Use Your Information We use the collected information for the following purposes: - To provide, maintain, and improve our services. - To process your subscription and manage billing. - To communicate important service updates and promotional offers. - To ensure compliance with WhatsApp and data protection regulations. - To analyze usage trends and improve platform performance. 3. Data Security We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be 100% secure, and you acknowledge that you use the Service at your own risk. 4. Data Retention We retain your personal and business data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Upon termination of your account, certain data may be retained for legal or administrative purposes. 5. Sharing of Information We do not sell or rent your personal data. However, we may share limited information with trusted third parties such as: - Payment gateways for subscription processing. - Service providers assisting in platform maintenance and analytics. - Law enforcement agencies when required by law. All third parties are required to handle your data securely and in compliance with this Privacy Policy. 6. Use of Cookies Our platform may use cookies and similar technologies to enhance user experience, track usage statistics, and improve our services. You can manage cookie preferences through your browser settings. 7. WhatsApp Integration VaatChit integrates with WhatsApp Business API to facilitate automated marketing communications. The Company does not have access to users’ WhatsApp message content and operates in compliance with WhatsApp’s official API guidelines. 8. Your Rights As a user, you have the right to: - Access and correct your personal data. - Request deletion of your account and related information. - Withdraw consent for certain data uses. To exercise these rights, please contact us via email at support@vaatchit.online. 9. Third-Party Links VaatChit may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Users are encouraged to review their privacy policies before engaging with them. 10. Policy Updates TechnoThumb LLP reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page, and continued use of the Service constitutes acceptance of the updated policy. 11. Contact Information If you have any questions or concerns regarding this Privacy Policy or data handling practices, please contact: TechnoThumb LLP Email: support@vaatchit.online Location: Ahmedabad, Gujarat, India